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Ordering Process

The quickest and easiest way to start the process is to place your order online through our secure website. If you are buying a ring then please don’t worry about sizing yet as we’ll send a free ring sizer along with your ashes collection pack. The pack contains everything you need to send us a small spoonful of ashes or hair.

If you've ordered a piece from our Personalised Engraving range then the entire process is online.  You can upload engraving artwork at the time of ordering or by emailing

Alternatively, you can request a Free Order Pack which will contain everything you’ll need, along with an order form and also a Brochure should you need one.

Don’t forget we’re here to help. If you need assistance with an order just give us a call or send us a message.

  • Step 1:

    Place an order on our website or request your free order pack.

    Alternatively give us call and we’ll be glad to assist.

  • Step 2:

    If you placed an order online then you will receive an ashes collection pack in the post.

    If you requested a free order pack, this will also be sent in the post along with an order from.

  • Step 3:

    Once we receive the ashes back to our office we will start creating your jewellery.

    We’ll also send you an email confirming safe receipt.

  • Step 4:

    We’ll let you know when your jewellery is ready.

    We dispatch using a next working day courier and tracking information will be emailed to you. A signature will be required.

  • Step 5:

    Your jewellery will be beautifully gift-wrapped and will contain a warranty certificate and care instructions, along with any unused ashes.


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