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Shipping policy
Shipping Options
Standard Shipping — Free Worldwide
Estimated delivery: 15–20 calendar days from the date of your order.
Your estimated delivery date will be shown at checkout.
Express Worldwide Shipping
Estimated delivery: 7–10 calendar days from the date of your order.
Express shipping charges vary by product and are shown at checkout. Select Express shipping during checkout.
Estimated Delivery
Delivery times are estimates and are not guaranteed delivery deadlines. Customs inspections, carrier delays, severe weather, remote-area delivery, or other circumstances outside our control may affect delivery times.
Order Tracking
Once your order has been shipped, you can track it through the carrier's website or our Order Tracking Page using the tracking information provided.
Tracking may take a short time to become active after shipment.
Customs & Taxes
For many international shipments, the logistics providers we work with use services where applicable customs duties and taxes are prepaid as part of the delivery arrangement.
However, customs authorities may inspect, reassess, or revalue a shipment and apply additional duties, taxes, or fees under local regulations.
Additional Notes
- Please provide a complete and accurate shipping address at checkout.
- Using Latin characters where possible can help international carriers process the address correctly.
Product Damage During Shipping
Please inspect the package on delivery. If you find damage:
- Take clear photos of the shipping label, packaging, and damaged product.
- Send the photos, your order number, and a description of the issue to our customer service team.
Please contact us first so we can assist with the carrier claim.
