Frequently Asked Questions
We appreciate your confidence in us to upgrade your premium vehicle. This detailed FAQ section has been created specifically for you to assist you with any questions or issues you may have before and after your purchase.
Should you require further assistance, please do not hesitate to contact us:
- WhatsApp: Send us a message
- Contact Form: Visit our Contact Page
- Email: info@euronavigate.com
Before Purchase
What do I do if I want express shipping?
Express shipping is offered as an option during the checkout process. Please note that delivery times are based on business days only (Monday to Friday), excluding holidays.
We work with reliable delivery services such as DHL, FedEx, UPS and others to guarantee safe and timely delivery. Please note that external factors such as customs delays or harsh weather conditions can affect the delivery time of your package.
Are there any ongoing sales or promotions?
Yes! We regularly run discounts and bundle offers. Stay updated by subscribing to our newsletter, following us on social media, or checking our website for the latest deals.
After Purchase
How can I track my order?
You can track your purchase in two ways:
- Use the tracking code provided by the shipping carrier.
- Visit the Order Tracking Page on our website for full visibility of your shipping progress.
Product Quality
Do you test all products before shipping?
Absolutely! Every product is subjected to thorough quality checks to ensure 100% functionality and premium performance before it is shipped.
Payments
What payment methods can I use?
We accept the following payment methods:
- Debit or Credit Cards
- PayPal or Zelle
- Cryptocurrencies
If none of these options suit you, you may also deposit the payment into our business bank account. To request our bank details, simply contact us at info@euronavigate.com. After completing the transaction, send a copy of the payment receipt to the same email for validation and immediate processing of your order.
Installation & Support
After-Sales Assistance and Installation Support
Our team is ready to assist with after-sales inquiries and provide guidance during product installation. For proper installation and to minimize the risk of damage, we recommend consulting a local professional car engineer or repair shop.
Why Choose Euronavigate?
At Euronavigate, your satisfaction is our top priority. Here's why customers trust us:
- High-quality aftermarket products at competitive prices.
- Friendly relationships built on trust and honesty.
- Exceptional customer service tailored to meet your needs.
Whether you're upgrading your car for enjoyment, performance, or both, we’re excited to be part of your journey!